Contact options:
All Questions, commissions or custom requests: vixenartwear @gmail.com or by phone: 226 688 8383.
Pricing on any of our pieces: 226 688 8383
By Appointment to view oil paintings via vixenartwear @gmail.com .
How to Order
- Choose the item you wish to purchase
- Call or Email vixenartwear @gmail.com, (remove the space) and add the item name and your contact information and we will provide you with pricing and shipping information.
Shipping:
- All of our jewelry pieces are dispatched within 4 business days.
- All items should be received within 2 weeks of dispatch.
- I send all items out using Canada Post: Canada, USA and International regular airmail.
- Parcels will be registered but NOT insured unless you ask me to do so and pay the appropriate fees. This means they will have a tracking number but zero insurance coverage. Please state in the “message to vixenartwear” if you would like insurance and I will contact you to arrange the extra payment.
- Tracking numbers are provided to clients.
- All items are well packed and cushioned for shipping to ensure zero breakage.
Return Policy:
- If an item is broken in transit please contact me immediately to resolve the problem.
- If an item breaks after this time or through accident/misuse I will repair or replace it for you for an appropriate fee.
- Any breakages or missing items must be reported immediately upon receipt.
Care Instructions:
Each item will include a care instruction sheet. We intend to be thorough the first time around, but if we missed something please contact us.
Conditions and Terms of Sale:
- Until payment is cleared we will not dispatch the item.
- Your parcel will have a tracking number.
- We cannot ask that a specific person sign for an item. Anyone can sign at the location provided. Please keep your tracking number to check if your parcel has been delivered.