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Contact options:

All Questions, commissions or custom requests: vixenartwear @gmail.com or by phone: 226 688 8383.
Pricing on any of our pieces: 226 688 8383
By Appointment to view oil paintings via vixenartwear @gmail.com . 

How to Order

  1. Choose the item you wish to purchase
  2. Call or Email vixenartwear @gmail.com, (remove the space) and add the item name and your contact information and we will provide you with pricing and shipping information.

Shipping:

  1. All of our jewelry pieces are dispatched within 4 business days.
  2. All items should be received within 2 weeks of dispatch. 
  3. I send all items out using Canada Post: Canada, USA and International regular airmail.
  4. Parcels will be registered but NOT insured unless you ask me to do so and pay the appropriate fees. This means they will have a tracking number but zero insurance coverage. Please state in the “message to vixenartwear” if you would like insurance and I will contact you to arrange the extra payment. 
  5. Tracking numbers are provided to clients. 
  6. All items are well packed and cushioned for shipping to ensure zero breakage.

Return Policy:

  • If an item is broken in transit please contact me immediately to resolve the problem.
  • If an item breaks after this time or through accident/misuse I will repair or replace it for you for an appropriate fee.
  • Any breakages or missing items must be reported immediately upon receipt.

Care Instructions:

Each item will include a care instruction sheet. We intend to be thorough the first time around, but if we missed something please contact us. 

Conditions and Terms of Sale:

  1. Until payment is cleared we will not dispatch the item. 
  2. Your parcel will have a tracking number. 
  3. We cannot ask that a specific person sign for an item. Anyone can sign at the location provided. Please keep your tracking number to check if your parcel has been delivered.
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